Terms of Service

Terms of Service

_Last updated: 9 May 2026_

These Terms ("Terms") govern your use of RAMSReady Templates (the "Service") at https://templates.ramsready.co.uk, operated by Bloor Engineering Ltd, a company registered in England & Wales (company number 14230472). ("we", "us"). By accessing or using the Service you agree to these Terms.

1. The Service

RAMSReady Templates sells trade-specific RAMS PDFs to UK construction businesses on a one-off purchase basis. The Service is provided on a B2B basis to UK businesses and professionals. The Service is not intended for consumer use; if you are a consumer, statutory rights remain unaffected.

2. Account

You must provide accurate registration information. You are responsible for keeping your login credentials secure. We may suspend accounts where we reasonably believe credentials have been compromised.

3. Acceptable use

You must not:

  • Use the Service to create or distribute unlawful, defamatory, or infringing content.
  • Reverse-engineer, scrape, or attempt to extract the source code of the Service except as permitted by law.
  • Attempt to circumvent rate limits, paywalls, or security controls.
  • Use the Service in a way that materially degrades performance for other users.

4. Your content

You retain all rights to content you submit. You grant us a limited licence to host, process, and display your content solely to provide the Service. We do not claim ownership of your content and do not use it to train AI models.

5. Our content

The Service, including templates, generated outputs, branding and software, is owned by Bloor Engineering Ltd or licensed to us. We grant you a non-exclusive, non-transferable licence to use outputs you have paid for in your business activities, including sharing finalised documents with third parties such as principal contractors, HMRC, or other regulators. You may not resell our templates, generation engine, or sublicense the Service itself.

6. Fees

Fees are stated on the pricing page and are exclusive of VAT (which is added at the prevailing UK rate). Prices may change with at least 30 days' notice for subscriptions; one-off purchases are charged at the price displayed at checkout.

7. Refunds and cancellations

7.1 Cooling-off and refunds

Because purchases are downloadable digital documents delivered immediately upon payment, you expressly consent under regulation 37(1)(a) of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 that the 14-day cooling-off period does not apply once delivery has begun. We will, however, refund any purchase where the document was not delivered, was unusable for technical reasons attributable to us, or where you can show duplicate purchase. Email support@ramsready.co.uk within 30 days of purchase.

8. AI-generated content disclaimer

Where the Service uses generative AI to produce documents (RAMS, appeals, policies, etc.), the outputs are professional drafting aids only. They do not constitute legal, tax, engineering, or other professional advice. You are responsible for reviewing outputs before relying on them, submitting to regulators, or sharing with third parties. Do not rely on AI-generated content for life-safety decisions without professional review.

9. Liability

To the maximum extent permitted by law:

  • Our total liability to you in any 12-month period is capped at the fees you paid us in that period (or £100, whichever is greater).
  • We exclude liability for indirect, consequential, or special losses, loss of profits, loss of business, loss of data, or loss of goodwill.
  • Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under English law.

10. Termination

Either party may terminate for material breach not cured within 30 days of written notice. We may suspend the Service immediately for non-payment, security violations, or unlawful use. Upon termination we will, on request, provide an export of your data within 30 days.

11. Changes to these Terms

We may update these Terms from time to time. Material changes will be notified by email at least 14 days before they take effect. Continued use of the Service after the effective date constitutes acceptance.

12. Governing law

These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction over any dispute, save that we may seek injunctive relief in any jurisdiction.

13. Contact

Support: support@ramsready.co.uk Privacy: privacy@bloorengineering.com Company: Bloor Engineering Ltd, a company registered in England & Wales (company number 14230472).